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Brokers Carbon Pty Ltd - Australian Financial Services Licence (AFSL) No. 429738

PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING THIS WEBSITE. Brokers Carbon Pty Ltd. (ACN 142 646 437) (“Brokers Carbon”) and Brokerscarbon.com (“the Website”) (collectively “we”) are committed to protecting the privacy and security of all of our users of the Website. This Privacy Policy sets forth how the Website collects and uses personal and project information. By using this Website, you acknowledge that you have read and accepted our privacy practices set forth below.

If you do not accept our privacy practices, then you should not continue to use this Website. This Privacy Policy is incorporated by reference into and forms part of our User Agreement.


We follow generally accepted industry standards to protect personally identifiable information, project information, and other sensitive data sent to our Website, both during transmission and afterwards. We utilize a password-protected Website to protect the personal information and other data that you upload to our Website, and a secure payment gateway for credit card transactions. We also encrypt all credit card information using SSL technology for storage within the processor’s bank-grade data center, and require all buyers, consultants, and other subscribers (“Members”) having access to personal and project information to agree to maintain the confidentiality of such information.

Despite our efforts to maintain the confidentiality and security of your account and personal information, however, no method of transmission over the Internet and no method of electronic storage is completely secure. Although we make every effort to protect your personal and project information, we cannot guarantee its absolute security.


When you register an account with us, we may collect personal information from you. You must provide contact information (such as your name, email address, and business or home address), and you will be asked to provide financial information (such as credit card number, expiration date, and 3 digit security code). We may also collect personal information from you if you place an order for an e-book or sign up for a subscription, including but not limited to your contact information and credit card information. We may collect and store e-mail and other correspondence from you too, particularly as it relates to sales and support matters.

If you are a seller who lists a project with us or takes out a directory listing with us, you must provide your contact information for upload to the Member-only areas of the Website, and we may also require you to list specific project-based information such as the country of origin, supporting documentation, and any third party registry details. In addition, we may collect other general data and information about your projects for marketing purposes, which you will upload into both the Member-only areas and general public-user areas of the Website, such as project type, carbon standard, volume, pictures, and indicative pricing.

We may collect the IP address of your computer in order to enable us to detect unauthorized transactions and to better manage website traffic. We may also collect such information as the date and time of your visit, your geographical location, the pages you visit, your operating system, your browser, and the previous website you visited.

We may also use “cookies,” which are small data files placed and stored on your computer, to help you manage your use of our Website. Cookies are used as follows:

(a) To recognize you as a regular user;

(b) To remind us of who you are;

(c) To estimate our audience size by determining repeat usage of the Website to help target advertisements based on user interests and behavior;

(d) To track your progress;

(e) To measure traffic patterns for use as a research tool to understand how our users habits are similar or different from one another; and

(f) To conduct other research.

You can set your browser to notify you when you receive a cookie, in order to give you the chance to determine whether or not to accept it. If you do not accept cookies, some pages of this Website may not display properly or you may not be permitted to access certain information.


We make every effort to identify the purposes for which we will collect personal and project information at or before the time the information is collected. We will use your personal and project information only for the purposes disclosed at the time of collection or as otherwise set out in this Privacy Policy, unless we have your consent for another use, or unless such other use is authorized or required by law.

Our policy is to collect information from you for the following purposes:

(a) to share your information with buyers who may view your project listing;

(b) to share your information with members and sellers who may be interested in your products and services;

(c) to maintain a commercial relationship with you and to communicate with you to deliver services that you have requested and stay in touch and even market our services to you;

(d) to identify your needs and/or preferences;

(e) to meet legal and regulatory requirements;

(f) to administer, maintain, manage, and improve our business operations; and

(g) as otherwise required by law.


This Website does not rent, trade, or share personal or project information with third parties, except to provide products or services, which you requested, when we have your permission, or under the following circumstances:

(a) We use a third party for credit card processing, which is prohibited from using your personally identifiable information for promotional purposes.

(b) We may share generic and/or non-specific project data, information, and statistics with third parties seeking information about the carbon market;

(c) We may share your information with third parties in order to improve the quality or design of the Website, and to create new features, promotions, functionality, and services by storing, tracking and analyzing user preferences and trends.

(d) We may share your information if required by law and if we believe that the disclosure is required or necessary to protect our rights and/or comply with a judicial processing or legal process served on our Website.

(e) We may share your information if we believe that it is required in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, a potential threat to the physical safety of a third party, or as otherwise required by law.

(f) We may transfer your information to a third party entity in the event of an assignment of this Website for any reason. You will be notified via email of any such change in ownership or control of personal information.

(g) We may share your information with our legal, financial, business partners, and other professional advisors.

(h) We may share your information with Website developers in the event that we are upgrading or improving our Website (provided that they are prohibited from using personally identifiable or project information for any other use).

(i) We may share your information with other third parties upon receiving your consent as required by law.

Except as provided above, we will not share any of your information to any third party without permission.


You can review, update, delete, or correct your personal or project information on file with us online or in person at any time. To access your personal or project information, we require a written request; unless you login and update your information yourself directly. Upon receipt of any written request, we will take commercially reasonable steps to provide you with the opportunity to access any such information.


We will never initiate a request for information by email or pop-up window. If you receive a request by email or pop-up window, please do not respond and notify us as set forth below.

If you ever believe that you have been a victim of fraud, please report it to the police and take all available actions to protect yourself. Also, please notify us, so that we can take all possible actions to protect you and the other users of this Website.


We are committed to protecting the privacy of children. In furtherance of this commitment, we restrict the use of our Website to persons eighteen (18) years of age or older. We do not knowingly or intentionally collect personal information from children under the age of thirteen (13).


Our Website may contain links to other websites. You understand that these websites are not under our control and are not subject to our Privacy Policy. These websites will likely have their own privacy policies. It is your responsibility to check the privacy policies and other legal documents of these websites prior to sharing any personal or project information with such websites.


Brokers Carbon may launch social media pages to advertise and promote Brokers Carbon, and may stream project information live through social media. While all social media pages and streaming media will be subject to the privacy policy of the applicable social media, we will protect all personal and project information that is submitted to us through such pages in accordance with the terms of our Privacy Policy. We will also protect all project information that we stream live through social media in accordance with the terms of our Privacy Policy.


We may use your email address to contact you from time to time, in order to send notices required by law, to provide information regarding this Website, to perform essential services on our Website, or to resolve any complaint or suspicious transactions. We also reserve the right to mail or email information to you about our services, to provide offers, or to send out a newsletter to you. You may at any time choose to unsubscribe (or “opt-out”) of any of our mailings, either by adjusting your membership settings or by contacting us at enquiries@brokerscarbon.com.


We may amend this Privacy Policy at any time at our sole discretion and without prior notice. If we make any material amendments, we will advise you about those changes by notifying you in a prominent place on our Website. You should check back with us from time to time in order to confirm that there have been no significant changes.

Please note that the use of information that we gather is subject to the Privacy Policy then in effect at the time of use.


If you ever have a dispute over privacy or security, it will be subject to this Privacy Policy and our User Agreement. We will always make every effort to resolve any concerns that you have regarding privacy that arises in connection with this Privacy Policy.


If you are a user accessing the Website from Asia or the United States, or any other region with laws or regulations governing personal data collection, use, and disclosure, please be advised that through your continued use of the Website, you will be transferring your information into the United States and you consent to that transfer.


If you have any questions or concerns over this Privacy Policy or if you need further information regarding the access to your personal or project information, or how your personal or project information is used, you may contact us as listed below:

Attn.: Legal Department
Brokers Carbon Pty Ltd
Level 1, 181 Bay Street
Brighton VIC 3186 AUSTRALIA


This Privacy Policy was last modified on 16th September 2010.

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